ICF BUILDER NETWORK PRIVACY POLICY
Effective Date: September 10, 2026
Last Updated: September 10, 2026
ICF Builder Network (“ICF Builder Network,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting information, submitting a project, applying to join our builder network, communicating with us, or otherwise using our services.
This Privacy Policy explains what information we collect, how we use it, when and why we may share it, and the choices and rights that may be available to you.
By using the ICF Builder Network website or submitting information through our website, you acknowledge the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect information that you voluntarily provide to us, including:
Contact Information: Your name, email address, telephone number, mailing address, city, state, ZIP code, and preferred method of contact.
Project Information: Information about a proposed construction project, including project location, property location, type of structure, approximate size, estimated budget, anticipated timeline, architectural or design preferences, whether you currently own the property, ICF construction interests, project goals, and other information you choose to provide.
Builder and Professional Information: Builders, contractors, architects, designers, engineers, installers, manufacturers, suppliers, and other industry professionals may provide company names, contact information, service areas, licenses, certifications, insurance information, professional qualifications, project experience, photographs, references, website information, and other business information.
Communications: We may retain information you provide when contacting us through forms, email, telephone, text message, social media, or other communications.
2. INFORMATION COLLECTED AUTOMATICALLY
When you visit our website, certain information may be collected automatically through cookies and similar technologies.
This may include your:
- IP address
- Browser and device type
- Operating system
- Pages visited
- Referring website
- Approximate geographic location derived from your IP address
- Date and time of visits
- Links or advertisements clicked
- Website interactions
- Cookie and device identifiers
We may use analytics and similar technologies to understand how visitors use our website, improve website performance, measure advertising effectiveness, prevent fraud, and improve our services.
3. HOW WE USE YOUR INFORMATION
ICF Builder Network may use information we collect to:
Match homeowners and prospective clients with ICF builders and professionals. This is a primary purpose of the ICF Builder Network.
We may also use information to:
- Evaluate your construction project and matching needs
- Identify builders, contractors, architects, designers, engineers, installers, or other professionals who may be appropriate for your project
- Facilitate introductions between homeowners and building professionals
- Respond to inquiries and requests
- Communicate regarding your project
- Process applications from builders and industry professionals
- Verify information submitted by participating professionals
- Operate and improve ICF Builder Network
- Analyze website usage
- Develop new services and resources
- Send service-related communications
- Send marketing communications where permitted by law
- Protect the security and integrity of our website
- Detect or prevent fraudulent or unlawful activity
- Comply with legal and regulatory requirements
4. SHARING YOUR INFORMATION WITH ICF BUILDERS AND PROFESSIONALS
If you submit a project or request to be matched with an ICF professional, you understand that information you provide may be shared with selected builders, contractors, architects, designers, engineers, installers, consultants, or other building professionals for the purpose of evaluating your project and contacting you regarding potential services.
Information shared may include your name, contact information, project location, project description, estimated budget, timeline, building preferences, and other information relevant to determining whether a professional may be a suitable match for your project.
These professionals may contact you directly using the contact information you provide.
Submitting a project does not obligate you to hire any builder or professional. ICF Builder Network facilitates connections; the homeowner remains responsible for evaluating and selecting any professional they choose to hire.
5. BUILDER AND PROFESSIONAL INFORMATION
Information submitted by builders and other professionals may be used to evaluate participation in ICF Builder Network, determine potential project matches, communicate project opportunities, verify qualifications, and maintain professional profiles.
Certain business information may also be displayed publicly on the ICF Builder Network website or provided to prospective clients.
6. SERVICE PROVIDERS AND OTHER THIRD PARTIES
We may provide information to companies that perform services on our behalf, including providers of:
Website hosting, cloud storage, customer relationship management systems, email and text communications, analytics, cybersecurity, website development, advertising, marketing, form processing, and other business-support services.
These providers may process information as necessary to provide their services to us.
We may also disclose information when reasonably necessary to comply with applicable law, legal process, court orders, government requests, enforce our agreements, investigate fraud or security incidents, or protect the rights, property, or safety of ICF Builder Network, our users, or others.
7. SALE AND SHARING OF PERSONAL INFORMATION
ICF Builder Network does not sell personal information for money simply because you submit a homeowner project form.
However, our core service involves sharing project and contact information with selected ICF building professionals when you request to be matched with professionals.
Certain state privacy laws may define terms such as “sale,” “share,” “targeted advertising,” or “cross-context behavioral advertising” more broadly than their ordinary meanings. Depending upon the advertising, analytics, cookie, and technology services used on our website, certain disclosures could fall within these definitions.
Where required by applicable law, we will provide appropriate mechanisms for consumers to exercise applicable opt-out rights.
8. COOKIES AND ANALYTICS
Our website may use cookies, pixels, tags, analytics tools, and similar technologies.
These technologies may be used to:
- Keep the website functioning properly
- Remember preferences
- Understand website traffic and visitor behavior
- Improve website performance
- Measure marketing campaigns
- Prevent fraud and abuse
- Deliver or measure advertising
Some cookies may be placed by third-party service providers.
Where required by applicable law, visitors may be provided with choices regarding non-essential cookies or certain uses of personal information.
The FTC advises consumers that websites may use cookie notices to provide choices between necessary cookies and cookies used for advertising or other purposes.
9. YOUR PRIVACY RIGHTS
Depending on where you live and whether applicable privacy laws cover ICF Builder Network, you may have rights concerning your personal information.
These rights may include the ability to request:
Access to certain personal information we maintain about you.
Correction of inaccurate personal information.
Deletion of certain personal information.
Information about how your data is used or disclosed.
A copy or portability of certain personal information.
Opt-out of certain sales, sharing, targeted advertising, or profiling where applicable.
Restriction or limitation of certain uses of sensitive personal information where applicable.
We will not unlawfully discriminate against you for exercising applicable privacy rights.
California consumers, for example, may have rights to know, delete, correct, opt out of sale or sharing, limit certain uses of sensitive information, and receive nondiscriminatory treatment when exercising those rights.
10. PRIVACY REQUESTS
To exercise a privacy right, you may contact ICF Builder Network using the contact information provided at the end of this Privacy Policy.
We may need to verify your identity before processing certain requests.
Authorized agents may submit requests where permitted by applicable law, subject to appropriate verification requirements.
11. MARKETING COMMUNICATIONS
If you receive promotional email communications from us, you may unsubscribe using the unsubscribe instructions contained in those communications.
If you separately consent to receive marketing text messages, you may withdraw that consent using the instructions provided with those communications.
Opting out of promotional communications does not necessarily prevent us from sending communications necessary to provide services you requested.
12. DATA RETENTION
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain appropriate business records, resolve disputes, enforce agreements, comply with legal obligations, and protect our legitimate business interests.
Retention periods may vary depending upon the type of information and the reason it was collected.
13. DATA SECURITY
ICF Builder Network uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no website, electronic transmission, or information-storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted through or stored by our website.
14. THIRD-PARTY WEBSITES
Our website may contain links to websites operated by builders, manufacturers, architects, contractors, social-media platforms, advertisers, or other third parties.
ICF Builder Network does not control the privacy practices of these third parties. When you leave our website, information you provide is governed by the privacy policies and practices of the third-party website or service.
15. CHILDREN’S PRIVACY
ICF Builder Network is intended for adults seeking information about construction, building services, or participation in the ICF industry. Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If we learn that we have inadvertently collected personal information from a child under 13, we will take appropriate steps to delete it.
Federal COPPA requirements impose additional obligations when websites knowingly collect personal information from children under 13.
16. BUSINESS TRANSFERS
If ICF Builder Network or substantially all of its assets are acquired, sold, reorganized, merged, financed, or otherwise transferred, information maintained by us may be transferred as part of that transaction, subject to applicable law.
17. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.
When changes are made, we will update the “Last Updated” date at the top of this policy. Material changes may be communicated through additional notices where required by law.
18. CONTACT US
For questions about this Privacy Policy, our privacy practices, or requests concerning your personal information, contact us at